Category Archives: Technology

Vending Operations Making More Money

Vending Operations Making More Money  Chuck Reed of MEI facilitates a panel of five outstanding vending operators to emphasize the main points:at the Nama show about Vending Operations Making More Money.  Vending Operations Making More Money  These large vending operators are talking about the basics of making money in the vending business and some of the new technology that keeps track of sales and inventory.  There are new inventory controls from the warehouse to the route truck and into the vending machine.  Vending Operations Making More Money a lot of the telemetry  that are on vending machines can now tell if the machine is working or not and send a message when it is not.  Recyclers were a big thing at this conference thus generating more vending profit.  Installing credit card readers and telemetry that goes with it was also a big plus.  To increase your vending business or keeping it at a manageable size.  Good employees make mor profit.  A good route man is worth his weight in gold.  He sees your customer every day and can keep that account for you.  Employee pay make sure some sort of commission.  The better job he does the mmore money he makes and you make.  Listen to some of the great ideas these guys come up with.  You have been listening to Vending Operations Making More Money at The Vending Business Show only at A&M Equipment Sales.  For More information Acquiring New Vending Accounts

  • How to use your payment systems better
  • Right size your operation
  • Start to use cash recyclers
  • Get smarter about cashless
  • Communication and change management

Great discussion and questions from the audience.

Smart Phone Ap and the Vending Machine

Smart Phone Ap and the Vending Machine   An interview with Neil Swindale of VendCentral
mobile-photo

Excerpts from the interview:

Smart Phone Ap and the Vending Machine  “There’s a big opportunity in mobile right now and we thought it was good timing to tweek it so it can fit the needs of vending companies around the country…”

“It allows the customer to pick up a smartphone, scan a QR code on the vending machine and it comes right to our mobile request platform and from there a customer can communicate directly with the vending machine manager.”

“It’s a two step process: 1. We design the app where they tell us what buttons go on it. The default buttons include request a refund, tell us how we’re doing, report a machine issue, request your favorite product… 2. We redesign your sticker that goes on the vending machine… include the phone number and the QR code that takes customers to the mobile request platform.”

“It involves a small upfront fee and a small ongoing monthly fee… It’s very affordable.”

“We’ve had customers tell us this is exceptionally good on a sales presentation to really help win accounts… an app for customer service.”

EPISODE TRANSCRIPT:

Smart Phone Ap and the Vending Machine  Tom: I’m Tom Shivers with the Vending Business Show here with Neil Swindale of VendCentral. He’s been in the full line vending business for 15 years, and sold it his own business. Also, he previous to that worked with Coke, Frito Lay, and Nestle Water. So, thanks for being here, Neal.

Neil: I appreciate the opportunity. Thank you very much.

Tom: Today, we’re talking about your smartphone app for vending machines. What inspired you to create that smart phone app?

Neil: Well, we’ve been working on it for about a year, but we put it on the shelf, and I recently came back from the NAMA Coffee and Tea Show in New Orleans, and I sat next to a computer engineer on the way home. And all we did was talk about mobile, and how things in the mobile community are blowing up. And I told him a little bit about the app that we started a year ago, and he was the guy that just kind of inspired me to take it off the shelf and continue with that development. Because with, I think over 75% of the people that own cellphones have got smart phones. So, there’s just big opportunity in mobile right now, and we just thought it was perfect timing to bring it off the shelf and tweak it so it can fit the needs of vending companies around the country. And sure enough, we launched it about two and a half months ago, and it’s selling like hot cakes. So, we’re pretty excited about it.

Tom: Well, what does the smart phone app do exactly?

Neil: So basically what it is, when you’re shopping out of a vending machine, certain things can happen. You could potentially lose your money. You could … A product could get stuck. Maybe your Diet Coke selection is running out on Tuesday and the route guy’s not getting there ’til Wednesday. So, the smartphone app allows the customer to pick up a smartphone, scan a QR code that is on the vending machine, and it comes to what we call our Mobile Request Platform. And from there a customer can communicate directly with the vending machine management. Instead of either picking up the phone and calling, which a lot of people don’t like to do, or going over and bugging the facility manager to tell them their problem and the facility manager’s busy doing what they do, or timing it to meet the route guy. So, this way the customer can talk directly with vending management and let them know what’s going on.

Tom: How does a vending operator get started with this smartphone app?

Neil: So basically, it’s a two-step process. One is we design the app, where they tell us what buttons are going to go on it. Now, the default buttons are request a refund, tell us how we’re doing, report a machine issue, request your favorite product. And then we’ll do two or three buttons underneath it. One, if you’ve got a company video, we can link to the company video. We can refer you to friends if they think that the service is quite good. They can refer it to a friend by clicking a different button, and then another button usually clicks over to the full website. And then we’ve had other companies expand it out to include their micro markets. One customer’s put a link directly to his Yelp account. So, the platform is easily expandable to suit whatever a vending company’s doing. So, that’s part one.

Neil: Part two is we’ll redesign your sticker that goes on the vending machine. So right now, it’s probably just got your phone number on there and probably an email address or a website address. Now, we’ll redesign the sticker, include the phone number, as well as the QR code that the customers will scan to take them right to the mobile request platform. So, it’s pretty simple. It takes us probably about two to three days to get the mobile app programed and up and running. And then usually three to four days of back and forth designing to get the sticker exactly how a customer wants to see it.

Tom: Mm-hmm (affirmative). Okay, so what is the cost for getting going with one of these?

Neil: We’ve got a price list and it’s three tiers, just depending on the size of the company. But it’s basically a small, upfront fee and then a small monthly fee to keep it going, and it’s not a monthly fee that’s per machine, it’s just a flat monthly fee. And then at full service, we buy the domain name that hosts the platform, we support the platform. We expand the email bandwidth out if necessary, if a lot of calls come in, we can expand that out. So yeah, it’s very affordable. We’ve got about 25 customers up and running on it already, and we’re only two and a half months in, and I’ve sort of had a lot of communication with the first customers that took it, and they said, Neil, this is the slickest tool that has come through the vending channel for a while that can legitimately help us grow our business and save our business as well, for extremely affordable price.

Neil: A lot of this kind of wireless technology that is out there now that you can get some pretty good data and improve on customer service, it’s pretty expensive. You’re paying, you know, sometimes $10, $12 per machine per month to get that sort of data, and it’s sort of more machine data, whereas ours is a lot cheaper than that. I mean, basically we’re talking 100s of dollars upfront and then somewhere between $25 and $100 a month for the monthly fee. It’s extremely affordable. We’ve had a lot of customers tell us that it is exceptionally good on a sales presentation, so it can really help you win accounts. And that’s the thing about vending is that everyone’s doing pretty much the same thing, and you’ve got to differentiate yourself from the other vending companies, and one of the ways is obviously customer service. So, to have an app that is designed specifically for customer service, it’s a big point of differentiation.

Tom: Anything else operators should know?

Neil: No, I think get in quick. Like I said, it’s brand new technology and it’s just a great way to one up the other venders. If you’re walking in on a sales presentation, what some other customers have done and stuff, put the QR code on their sales presentation, and then they get the facility manager in the meeting to scan that QR code, and then the facility managers will immediately see the platform, and they’ll get it. I mean, it’s very simple. Once they see that platform, the facility manager will totally understand how it can benefit them.

Neil: I think in the past too, vending owners invest a lot of money in setting up these customers with equipment and everything, and we kind of put our faith in the hands of the route driver. And the route guys are out calling on maybe 30 or 40 customers, and this app just supports the route guy. The management are going to see requests coming in from this app, and they can actually go to the route guy, and say, hey listen, we’re getting quite a few calls from this bank and equipment, what’s going on? Why are we running out of Diet Coke so early? Do we need to put another column in there? And it saves the facility manager getting bombarded with requests.

Neil: I know a lot of venders around the country over the years if you’ve been in this business a long time, you’re going to get a phone call from a facility manager going, “Hey, thanks for the last five years of service, but come and pick up your machines, because we’ve decided to change because the service wasn’t that great.” As a business owner, they might not have even known that they had bad service. So, with this app in place, if you start getting a lot of requests coming in from the app, you’ll obviously know that there’s a problem, os you can maybe send a customer service rep out there and just keep an eye on things, and check with the facility manager that everything’s cool and you’re on top of your game basically.

Tom: Well, Neil, thanks for sharing. Tell us where people can find out more about the smartphone app as well as about your business.

Neil: Yeah, so we’re … Our company name is VendCentral, and we’re online at vendcentral.com, and we’ve been in business now about seven years. And we basically provide marketing services, web design, search engine optimization, social media video production. We’ve got probably about 135 customers between Hawaii and New York and then a couple up in Canada. But yeah, the mobile app is featured predominantly on our website, and yeah, if anyone has any extra questions or want to know a little bit more about it, just check out our website or give me a call.

Tom: You’ve been listening to Smart Phone Ap and the Vending Machine   the Vending Business Show, a publication of A&M Equipment Sales.  More Vending Blogs  Take Over A Vending Route Or Start Your Own?

Energy Saving Vending Machine

Energy Saving Vending Machine  Coca Cola Japan has announced what they call the peak shift vending machine. It shifts the use of power from the peak daytime hours to the nighttime to reduce the strain on the power supply. In the summer, the machines can produce cooled products for 16 hours and at the same time reduce daytime power consumption by 95%.

Energy Saving Vending Machine  Pretty impressive. This machine hasn’t launched yet and it’s unclear whether Coca-Cola will bring this technology to the US.  You are listening to the Vending Business Show  Energy Saving Vending Machine    More interesting Blogs  Take Over A Vending Route Or Start Your Own?

Read more: http://www.vendingmarketwatch.com/news/10833583/coca-cola-japan-launches-power-shifting-energy-saving-vending-machine

Coca-Cola (Japan) Co., Ltd. recently announced what it called the most innovative vending machine in these past 50 years, “peak shift vending machines.” The peak shift vending machine shifts the use of power for cooling from the general daytime peak demand period to nighttime, when relatively less strain is placed on the power supply. In summer, these machines can provide cooled products for 16 hours while reducing daytime power consumption by 95 percent. Power consumption is also reduced in winter by 20 percent compared to current vending machines and, combined with power consumed for cooling, these vending machines are a global forerunner that can reduce power consumption by 68 percent, according to the company.

Future Vending Technology ROI

Future Vending Technology ROI  An interview with Mike Bunt, General Manager of Corporate Marketing Equipment of the Buffalo Rock Company

Future Vending Technology ROI  The future of vending as it relates to sales and service is a topic that lots of vending operators are interested in but may not be able to evaluate from an operations point of view. Some of the hot topics today are healthy vending, interactive displays, campus id cards, mobile commerce, and micro markets. Have you evaluated any of these or similar opportunities in vending for Buffalo Rock?

“You must be careful on the new technology, we are, there’s a lot of it out there we call ‘foo foo’ technology that really is a marketing ploy today to those who like all the gadgets… but if it increases service calls, we have to be careful not to get overly involved with it.”

“We look at up front costs, then increased sales or decreased service calls and a lot of times it’s easier to come up with a decrease in cost of lifecycle than pin pointing an increase in service calls.”

Mike gives several examples of what he calls a win on technology, listen to the podcast:

EPISODE TRANSCRIPT:

 

Future Vending Technology ROI  Tom Shivers: This is Tom Shivers with the Vending Business Show, here with Mike Bunt of Buffalo Rock, general manager of corporate marketing equipment of the Buffalo Rock Company. Thanks for being here, Mike.

Mike Bunt: You’re quite welcome.

Tom Shivers: Today we’re going to talk about the Future Vending Technology ROI   and especially as it relates to sales and service because it’s kind of a popular topic today among vending operators, and sometimes it’s hard to evaluate from an operations point of view. Some of the hot topics today are healthy vending, interactive displays, campus ID cards, mobile commerce, and micromarkets. Have you evaluated any of those or similar opportunities in vending for Buffalo Rock?

Mike Bunt: Yes. Buffalo Rock is always looking at new technology. As a matter of fact, I attended the NACS trade show in Vegas and brought back six new pieces of equipment for testing. When we analyze equipment, we look at it from two points of views. One is the sales side and the other obviously is the service side of it. There’s all kind of new technology in the trade that is exciting. However, does it bring a value to the customer or to the company, and that’s what we have to look through.

Mike Bunt: For instance, LED lights. They claim to increase sales, which is a hard claim to back, but it does present the product in a much better light. However, we know LED lights last longer than the standard lighting and we know it’s going to reduce service calls, so the upfront cost of the LED is a no-brainer to us because we know we’re going to save service calls down the road.

Mike Bunt: And everybody must be careful on the new technology. We are, and there’s a lot of it out there what we call foo-foo technology that really is a marketing ploy to the youth today that likes all the gadgets and the gizmos, but if it increases service calls, we have to be careful not to get overly involved with it.

Tom Shivers: Yeah, for new vending technology, how do you go about weighing the cost versus benefits or say return on investment?

Mike Bunt: Well, we look at it from the standard ROI procedure. We look at the upfront cost and then we’ll look at increased sales or decreased service calls, and a lot of times like I say, it’s easier to come up with a decrease in cost of life cycle than pinpointing an increased service call. For instance, a few years ago everybody migrated to the electronic boards on equipment, and one of the things we noticed is that we were going to a lot of vending machines just to reboot the boards in the machines. Well, talking with the manufacturers, we convinced one, Vendo, to build a reboot chip if you will that basically just checks itself on all its boards, and if it senses a loss of connectivity, it reboots itself automatically. The boards that we were in test with, it drove service calls practically out of it for won’t take money calls, so that would be what we’d consider a win on technology. Now the consumer never sees it, but they enjoy the benefit of it because every time they go to the machine, they can buy a drink.

Mike Bunt: The interactive display boards, to me that’s more of a marketing ploy to the youth. It does draw excitement to your machines, but then you look at the cost of the doors versus the increased sales, and the placement potentials on those are very limited because you can’t just take an interactive vending machine and place it anywhere you have a vendor, so down the road, if we invest capital in equipment like that, we have to be very smart because you’re only going to be able to put in specific locations.

Tom Shivers: Are there any other examples that you have for evaluating vending technology?

Mike Bunt: We tested the [dex 00:04:52] project, where [dexing 00:04:56] was a huge technological win for Buffalo Rock is that you’re able to minimize routes on the streets, you increase sales, you reduce spoilage or outages of the machines, and that’s a huge cost to the company to get into [dexing 00:05:15] on 20,000 machines, but we know the payoff’s gonna be there through the efficiencies that the program’s gonna bring.

Mike Bunt: The MEI recycler, for instance. The big question is credit cards versus recyclers, and every machine that goes out into trade gets a changer and validator on it, so the upcost of the recycler, we have done tests on equipment where we put recyclers, and we’ve seen 30, 40, 50%. On a military base, we’ve seen 200% increases on machines for adding a component onto a machine that was already there operating, so that was a huge impact for us on sales, the return on investment was minimal, and it’s not like every machine doesn’t get a validator anyway.

Tom Shivers: Mm-hmm (affirmative). Well, it sounds like you’ve tested a number of products, perhaps several of the MEI products, and it sounds like the LED lights tend to pass the ROI test as well. Are there other features or ideas that are being touted today that make you wonder what the ROI might be for some of these?

Mike Bunt: Yeah. Right now, telemetry is a hot spot along with the interactive equipment, and the one challenge you have with telemetry is sales signal, and I don’t believe there’s anybody in this country that’s ever been on a cell phone that didn’t drop a call or it lock up. Well, that’s the same type of opportunities that you have when you put telemetry on your vendors. However, there’s a value to telemetry because it does allow you to preload your trucks, it can alert you for service calls, and I think once the technology is perfected and the calls droppage reduced, I think that you’ll see a lot more telemetry in the trade. You just have to weigh out the cost, the monthly fees versus the value of what you’re getting out of the system.

Tom Shivers: Mm-hmm (affirmative). Well, do the telemetry manufacturers allow for a testing period before making a decision?

Mike Bunt: Yeah, I would imagine they would. Again, that would be up to each company that’s selling the system, but like with most equipment, they’ll let you evaluate it and analyze it.

Tom Shivers: Well, thanks, Mike. Tell us about Buffalo Rock.

Mike Bunt: Well, we’re one of the largest privately owned Pepsi bottlers in the country. We have over 2000 employees and around 90,000 assets in the trade in Florida, Georgia, and Alabama.

Tom Shivers: You’ve been listening toFuture Vending Technology ROI  at the Vending Business Show, a production of A&M Equipment Sales.  More Vending Business Blogs USA Technology G10-S EPORT Telemeter & Credit Card Reader

AprivaPay Self-Service

AprivaPay Self-Service is a leader in providing secure mobile communications and payment processing. As you can see vending companies are reaping the benefits of this technology.

AprivaPay Self-Service

screenshot www.apriva.com 2018.11.14 10 32 39 600x252 - AprivaPay Self-ServiceApriva’s adaptive platform enables broad acceptance
for self-service and unattended payments

CASHLESS PAYMENTS

Vending Machines, Kiosks and Micro Markets

By leveraging all points of interaction and delivering cashless payments, vending management systems, and equipment financing, Apriva Self-Service can be a revenue driver for omnichannel merchants. Key features include:

  • Two-tier pricing
  • Multi-vend capabilities
  • Interchange optimization
  • Interactive displays
  • Host-based batch processing
  • DEX data routing for real-time information access

I’m ready to add cashless payments

 

Vending Technology From Vending Operators

Vending Technology From Vending Operators   This technology panel Q&A discussion was recorded at NAMA OneShow 2012 and includes:

  • Doug Haddon, MEI
  • Stu Riemann, D & R Star Vending
  • Scott Meskin, Black Tie Services
  • David Sours, Coca-Cola United
  • Cliff Fisher, MEI (moderator)

Vending Technology from Vending operators  This is a gathering of large and small vendors gathered at the NAMA show trying to find answers on Vending technology.  This includes Vending credit card readers and vending telemetry  Vending is starting to move towards prekitting all your products and then just having the route person bring them in and install them in the vending machine.  Telemetry keeps track of sales – money in the machines and items that are sold.  With this the owner has a clear knowledge what the machines and account is doing.  This is your chance to hear from operators who are actually implementing many effective processes and technologies that include – but are not limited to – telemetry. They’re doing it on a large scale and to great success.  Different operators discuss different credit card readers their effectiveness and cost as well as security and reliability.  They also discuss telemetry whick systems are good and which systems are very reliable.

Vending technology From Vending Operators  There are excellent questions from the audience for each panelist, in fact, that is the point. If you’ve ever had questions about telemetry or other vending technology implementation questions, you may find your answer in this video.  You may want to see additional blogs of the Vending Business Show  Vending Machines: How to Strike a Deal with an Establishment

MEI Releases New Credit Card Reader

MEI Releases New Credit Card Reade  rAn interview with MEI’s Marketing Director, Chuck Reed, MEI logoand Product Manager, Don Finley

Sound bites from the podcast:

MEI Releases New Credit Card Reader  “The Advance 5000 is MEI’s most recent solution to enable those cashless transactions at the machine.   It replaces our existing product, the RDP, which has been in the market for a number of years. ”

“We’ve made it quite easy to add cellular communications to the base unit. And we’ve greatly expanded those cellular options to now include AT&T’s 2G and 3G spectrum as well as Verizon’s CDMA.”

“We’ve also designed the device to be scalable from the future proofing perspective.   As new communications technology develops, we’ve tried to anticipate those developments thru a broadly used Linux platform and hardware design that anticipates communications will continue to evolve.”

“That same level of modularity, scalability and functionality will translate to its online telemetry solution as well.  Because the platform is so flexible, if operators decide to add MEI’s remote monitoring solution to their operation the changes won’t disrupt their current operations. ”

How can operators order the Advance 5000?

We’d like to encourage operators to call our dedicated sales team or their Authorized MEI distributor to learn how to get started with their Advance 5000 cashless solution.  In addition to our new telemeter we have a variety of cashless bezels for operators to choose from to Give Your Machine a Voice.

Listen to the podcast:

EPISODE TRANSCRIPT:

MEI Releases New Credit Card Reader  Tom Shivers: I’m Tom Shivers with the Vending Business Show, here with Chuck Reed, Director of Marketing of MEI and Conlux. Chuck, thanks for being here.

Chuck Reed: Thanks, Tom, for having me.

Tom Shivers: What’s new with the Conlux products?

Chuck Reed: Well, Tom, MEI Conlux has had a very busy and exciting 2012 already, and the year’s only half over. We’ve launched an entire new range of products this year. At the end of June, which you people might be the most familiar with and the press release just came out, we launched our next generation bill validator, the CV1000.

Chuck Reed: That unit, the CV1000, replaces our popular Conlux models that were the old NBM-3100 and 3500 series. It’s built upon really a strong heritage of the MEI brand bill validators. All the new CV1000 models offer standard 1 to 20 acceptance, and expand our coupon options to support operator’s marketing efforts. The new coupon options include our new lower cost coupon, which is going to hopefully help operators introduce the concept to customers at an improved ROI for their business.

Chuck Reed: There are a couple of other enhancements in the CV1000, I should just mention to you. One is we’ve really improved the bezel design. Not only in terms of brighter LED lights to help merchandise vending machines better, but really a unique design that allows a validator to clear the LCD screens that are starting to pop up on the newer vending machine models in the market place.

Chuck Reed: We’ve got two cashbox options, 300 and 500 note sizes, to match whatever the capacity is required from the operator. We’ve really updated the chassis, the cashbox, and all the labeling aesthetics to try to portray a better image, a new image, for the Conlux brand. A new modern image, so we were very excited about how the product even looks.

Chuck Reed: In particular, we’re excited about a new innovation that we developed that really, as the operator’s become aware of it, they’re very enthusiastically embracing. That innovation has to do with the enabling and disabling of bill denominations. True to the Conlux legacy of functional simplicity, we created an easy way for an operator to enable and disable bills. By simply pressing the service button on the back of the bill validator, inserting the denomination that they want to enable or disable, and it’s that simple and they’re done.

Chuck Reed: There’s no more dip switches you got to play with. No configuration coupons you got to remember to bring along with you. No removal of the actual bill validator from the vending machine to try to find the dip switches. Now it’s a simple press of the button on the back, insert the bill, and you’re done. Really, what could be easier than that?

Tom Shivers: Yeah, you released a coin changer early this year, as well. Right?

Chuck Reed: Yeah. The CD-1000 joins the MCM coin changer, which was an iSpot gold winner in April of this year. That was a second addition to our portfolio this year. The MCM5 launched the beginning of the year, and replaces the very popular CCM5 coin changer. Which really has become an industry work horse over the years, and whose reputation for simple design and durability was becoming legendary in the market place.

Chuck Reed: The MCM5 provides some increased tube capacities. Now that two full rolls of coins are able to fit in each of the different tube denomination. Also, the coin tubes are fully accessible from the back, so it makes it much easier for operators to fill those cassettes. There’s also new float options, so there’s two standard float options, $34 and $52. You can also have an operator adjust the float level by pressing the discriminator float up and down buttons.

Chuck Reed: A really cool feature of the MCM5, which is actually what won the iSpot gold award, was the auto cassette programming function. As soon as the cassette is snapped into this device, the unit automatically knows what the tube configuration is on that cassette. It’s pretty neat.

Chuck Reed: We’ve also got simultaneous three coin pay out, so it makes it easier for the coins to pay out. Our engineers even thought about the environment, by designing in the new model a 30% reduction at idle, in terms of power use consumption compared to the old model. We even went so far as to beef up the return lever. We incorporate a third diagnostic light on the unit to help flag maintenance requirements and improve the programming functionality, as well.

Chuck Reed: Conlux has been our value brand. It offers really good, high performance with a simple feature set, and it gets compared to our MEI product. We believe both products demonstrate MEI’s commitment to new design innovation and simplicity. The operator feedback’s been quite good in confirming that we’ve hit these two models out of the park. As you said earlier, for many operators, Conlux really offers the right combination of features and price points that they’re looking for.

Tom Shivers: Yeah. Well, what are the operators saying about the MCM5 and the CV1000?

Chuck Reed: Well, let’s talk about the MCM5 first. It’s been out a little bit longer. We have an operator who was involved in the early testing of the product. They were quite impressed. They had been a CCM5 user, so they had that experience with and expectation with regard to durability and simplicity.

Chuck Reed: I’ll just quote the owner, as opposed to me trying to put it in my words, and let him speak for himself. He said, “We found the new model to be durable, high-performing, and easy to use. The new keypad and LED lights have really improved field programming and diagnostics. We really like the new single unit coin door that gives better access to the coin path.”

Chuck Reed: We’re quite pleased with the operator feedback. Quite frankly, the sales to date have been quite pleasing, as well. We really believe we’ve got a great product here. We’re looking forward to the coin changer continuing to impress other operators.

Chuck Reed: On the CV1000, we’ve really gone through a lot of thorough testing. The operators that were involved in that testing told us the units were literally flawless in the performance, both in terms of jam rates and acceptance rates. That’s quite a humbling comment. As I mentioned earlier, the innovative enabling-disabling feature through the simple use of the denomination and service button, has received rave reviews from those that have experienced it so far.

Chuck Reed: In terms of where an operator can get the products, Wittern is our master distributor. They can be reached at witterngroup.com or you can call 1-877-4-Conlux, 877-4-Conlux.

Tom Shivers: Great. Anything new at MEI?

Chuck Reed: Well, MEI is getting pretty excited. We’re about 30 days out from launching our next generation telemeter for the cashless space. We’ve had out remote data port or RDP, yellow boxes many of the operators know it as, been on the market for a number of years now performing quite well.

Chuck Reed: The next generation of that product we call the Advanced 5000. We introduced it at NAMA, so operators could get a preview of it. We’re excited to say that in about 30 days time, we should be in production on that device. As soon as we have that date confirmed up, we’ll let operators know that they can start to place orders for it.

Tom Shivers: Yeah, maybe we can do a little interview on that product.

Chuck Reed: I’ll look forward to it. That’d be a great way to introduce the product. Explain its features and capabilities, as compared to the current product, at that time.

Tom Shivers: Well, Chuck, thanks for sharing. You’ve been listening to MEI Releases New Credit Card Reader  the Vending Business Show, a production of A&M Equipment Sales.  More Vending Show Blogs USA TECHNOLOGIES ePORT G9

Youth Market and Vending Machines

Youth Market and Vending Machines Food and Drink Digital interviewed Michael L. Kasavana, Ph.D., who is a NAMA-endowed professor at Michigan State University’s School of Hospitality Business on the topic of the youth market.

Youth Market and Vending Machines Kasavana says a major trend is enhancement of the consumer interface and for vending machines that means a more interactive transaction – one that youth who shop and play games online are used to including payment options available online. “Why can’t you do that at a vending machine?”

Another trend is the products being sold are no longer traditional, but moving toward non-traditional items like energy drinks, trail mixes, things perceived to be more healthy.

Youth Market and Vending Machines  Also product information like nutritional content. The younger generation is watching what they eat. Vending machine manufacturers will soon be required to project the food manufacturer’s nutrition label like you see on most packages.  USA Technologies already has a screen that will retrofit on the vending machine that shows nutritional content.  It is also a credit card reader.  For more information on Usa Technologies  USA TECHNOLOGIES ePORT G9  You are watching the Vending Business show at A&M Vending Machine Sales.  For more videos you can go to www.ameqquipmentsales.com and go to vending business blogs.  Over one hundred vending blogs available.

Read more: Capturing the Youth Market with Vending Machines  

More exciting videos  How to Start a Snack Machine Business

Role of Vending Machines May Be Changing

Role of Vending Machines May Be Changing  Ever seen a gumball machine that takes Foursquare checkins as payment?

“This gumball machine allows people to tell their friends they are at your location. That will appear on Facebook and Foursquare. They purchase a gumball to check in, or announce they are at a location through Foursquare,” explained DeAngelo. “There’s less than a second delay. You are purchasing it through social media currency. The value comes from the impression you can garner from someone checking in.”

This gumball machine allows people to tell their friends they are at your location. That will appear on Facebook and Foursquare. They purchase a gumball to check in, or announce they are at a location through Foursquare,” explained DeAngelo. “There’s less than a second delay. You are purchasing it through social media currency. The value comes from the impression you can garner from someone checking in.”    Role of Vending Machines May Be Changing  According to DeAngelo, this is no small thing. With the average Facebook user boasting 300 or more friends, a dozen check-ins announce the location to some 3,000 people for a minimal cost of ball gum.

DeAngelo admits he knows virtually nothing about the vending industry. What attracted him to bulk vending machines was their ubiquitous, familiar and instantly understandable nature. Everybody knows what a gumball machine is. The exchange is immediate — check in and get a gumball.

“You’re building ‘top of mind’ awareness,” he said. “You can either pay money for a piece of candy or have the potential to build a brand. It’s a slightly different way of thinking of the role of a vending machine.”

The same concept can be applied to nearly any machine with a coin mechanism or bill acceptor — think pool tables, dartboards, videogames and jukeboxes, among other coin-op staples in bars and taverns. Very similar technology can be applied to offer a free game or version of free play with a simple check-in.

Whether this merger of coin-op and social media will take off remains to be seen. However, DeAngelo’s selection of a bulk vender as his proof of concept speaks volumes about the ubiquity and familiarity of these classic little machines and the potential of their unlikely pairing with social media.  You are watching The Role of Vending Machines May Be Changing at the Vending Business Show.  For more blogs New To The Vending Business?

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Read more: Ad Exec Pairs Bulk Vending And Foursquare: Check In And Get Gumball

USA Technologies ePortConnect

USA Technologies ePortConnect  is making available an interface to their USA Technologiescomprehensive USA  ePortConnect service platform for developers and OEMs: QuickConnect.

Some of reasons developers and manufacturers are expected to use QuickConnect include:

  • Programmers can implement the API web service in their code, reducing certification cycle time and speeding up time to market
  • Device machine manufacturers that desire a turnkey solution for enabling a connection to USAT’s comprehensive ePort Connect service independent of card reading hardware
  • Developers of mobile applications requiring a turnkey solution for cashless payment services; and, other developers of unattended devices, such as kiosks, that require an easily deployed cashless option

Read more: USA Technologies Inc. Adds Web Services To Its Technology Portfolio

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