Vending Business Opportunities Profit

Vending Business Opportunities Profit Impending events in the vending business are opportunities for profit, so planning properly for these events is important…

We have a series of events that we know are going to happen in the vending business every month and every year.

Begin making note of the things that must be done on a weekly, monthly and annual basis so you can anticipate what you will need. Then put those in a calendar program that automatically reminds you of the event.

In this series we’ll be discussing impending events that impact operations, sales, marketing, profits and streamlining operations coming up in future shows.

For example, you are going to lose business guaranteed… what are you doing to replace that lost account? We’ll be discussing that event in the upcoming sales and marketing segment of this series.

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EPISODE TRANSCRIPT:

Vending Business Opportunities Profit Tom: Hey, I’m Tom with the Vending Business Show  Vending Business Opportunities Profit here again with Larry Towner who’s with Service Group International, a Vending Business Consultant. Today we’re talking about opportunities for vending operators.

Tom: What are we going to start with today, Larry?

Larry Towner: Vending Business Opportunities Profit  We wanted to do this as an introduction. We’re going to start a series on what we’re calling Impending Events or things that we know are going to happen in the vending business. And how you can handle these opportunities as they were, because after all everything is an opportunity, and how you can may get more profit from these opportunities. So that’s kind of it, as I say, this is the beginning of a series that we’re going to be working on, and we’re going to be talking a lot about how to properly use a calendar of all the most exciting things, or our calendar program if you want to call it that. That’s where we’re going to start.

Larry Towner: I had a question for you Tom. You get hungry. What do you do?

Tom: I try to go find something real convenient, a bite to eat somewhere.

Larry Towner: Something convenient and a bite to eat, do you do any planning when you do that? Or do you just take off and you go out and you just go find whatever food it is and then you eat it. If there’s a kid walking down the street with a candy bar, do you just walk up and snatch it out of his hands, or do you do a little pre-planning beforehand?

Tom: I usually try to think about in a couple of hours I’m going to have lunch, right? I know I’m going to get hungry and be ready to eat in a couple a hours, so if I it planned before, I’ll have a lunch ready to go, but if I didn’t grab my lunch or plan for my lunch, what am I going to do? I might go to a restaurant or I might go to a vending machine, who knows?

Larry Towner: Or knowing you, you’d probably find that kid on the street, steal his ice cream cone. Anyway, that’s another point.

Larry Towner: My point here is that we have a series of events that happen to us in business, and they happen to us every day, every week, every year, every month, every year, and they happen on a regular basis. Pretty much, in your case, we know you’re going to get hungry, what? Around noon, something like that, right? So in a couple of hours you’re going to get hungry. You’re going to get hungry, the more you get hungry in the afternoon. And believe it or not, whether you believe this or not, you spend a fair amount of time planning out what’s going to happen when you get hungry.

Larry Towner: My point here is that for the vending business there’s a series of events that we know are going to happen every day, every week, every month and every year, that you need to just have your mind thinking about these things. Some of these things what we’re going to talk about, a lot about in the future shows, is like sales and marketing calendars and things that you’re going to need to do to get yourself on a regular program so you can handle all of these things. Because as a small business owner … Tom you’re a small business owner, let me ask you a question, who’s in charge of everything?

Tom: Me.

Larry Towner: Me, that’s right, and in the vending business, your business, our business, there’s no difference, you’re in charge of everything. And everything is a lot of stuff. There’s a lot of things happening because you’re the Chief Cook and bottle washer, and you’re in charge of truck maintenance and you’re in charge of getting those machines filled and buying product and choosing product. And you’ve got to get with the drink guys, and you’ve got to get repairs done, and you got to do your accounting. Somebody’s got to count the money. You got to go to the bank, blah, blah, blah, a lot of things going on.

Larry Towner: I’m a planner. I’ve always said that. I would say, “I’m a systems guy.” I like systems, right? So my system is a calendar program, and there’s a series of calendar programs, I’m not going to make any recommendations on that. But start writing down the stuff you’ve got to do on a daily, weekly, monthly and yearly basis, and anticipate the needs that you’re going to need, and put them down into some kind of calendar program that reminds you automatically, by the way. Because in today’s world, do we have a lot of time, Tom, when we’re out there working day by day?

Tom: Same as everybody else.

Larry Towner: No, that’s right. Yeah. The answer is no. In the vending business we’re all about automation, right? Our whole concept is that people automatically or they don’t automatically, but they put money in and we sell things in an automatic basis. Adopt that as a philosophy. It will help you out with your other programs.

Larry Towner: Like I say, this calendar thing … My calendar hits me with an email or a text every time something comes up, about a half an hour before I actually have to do it because I’m horrible in my personal time planning. That if I don’t have it, reminder, I’ll forget to do something. Like meeting with you, Tom, I’ve done that on several occasions as well you know. Now we have that set up on automatic.

Larry Towner: So this is the series that’s coming up. We’re going to do a whole series of things that are going to help you in your both operationally, profitability, generating sales, how to streamline your operations. We’re going to give you a whole bunch of information coming up in various different shows, and we’ll tag them with what they’re going to be about, if you have a specific area that you’re interested in, but that’s where we’re heading with this program. This is going to be a way for you to make more money under your current operations, get your systems in places. I’m going to tag the sales and marketing one.

Larry Towner: Folks, if you’re in the vending business, you can guarantee you’re going to lose business. In some way or another, you’re going to lose business. What do you have to do to replace that business? What system do you have in place? Does it just come to you magically? Do you wave your little wand, and the next thing you know, poof, you’ve got new accounts? Or do you actually have to put some time and effort into it?

Larry Towner: That’s where we’re at, Tom. Thank you for your time.

Tom: Hey, by the way, if you want a particular item that you’re interested in like Larry just mentioned one, just leave a comment under this video and we’ll get it, and we’ll see about adding that one into the queue.

Tom: Thanks Larry. This is going to be a great series. If you want to get more vending business tips like these, just subscribe and you’ve been watching the Vending Business Show, Vending Business Opportunities Profit  a publication of A&M Equipment Sales. Some more interesting videos Take Over A Vending Route Or Start Your Own?

Vending Operator Tools Planogram

Vending Operator Tools  Planogram


 

Vending Operator Tools  Planogram    Download the sample planogram: pdf or Word doc

Vending Operator Tools  Planogram  A planogram is used in retail stores to arrange certain items in specific locations to get the maximum number of sales. In a vending machine we use planograms similarly:  Once the items are put in a planogram  items that sell in that particular location thus making more money.  In the planogram  we can then track what sells and what doesn’t.  If an item is selling real well you might want to put two rows of the same item.  This is a win for you and a win for the customer.  An item that isn’t don’t run it.  With a planogram you should be able to lower your stales or out of date merchandise in the machine thus saving money.  You can then change out your next planogram to what is actually selling in the machine.  Remember people get tired of the same old thing so change some items in your planogram every week.

  1. Have all products arranged in the same place which will help with operations, continuity through all machines, helps with efficiency and profits.
  2. Par levels are set to reflect the rate of sales for a product in the machine so that product does not run out but there are few left when the route man shows up.

Vending Operator Tools Planogram  Most manufacturers of vending machines will show you where to place items for better sales.

Download the form or create your own, then post it inside your machines so you can see it when you open the door of the machine.

The important thing is that you use this concept in your business.  Vending Operator Tools  Planogram    More Vending Business Blogs  Take Over A Vending Route Or Start Your Own?

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See all five videos in the Top Vending Operator Tools series

 Episode transcript:

Vending Operator Tools Planogram  Tom: I’m Tom with the Vending Business Show. Here with Larry Towner of Service Group International. He’s a vending business consultant. Today, we’re talking about tools. Both conceptual tools that will help you be more efficient, and also, physical tools. Thanks for being here Larry. What are we going to start with?

Larry: Well, I thought today, that we would start with a conceptual tool.  Vending Operator Tools Planogram One that has a lot to do with marketing and things like that. It’s called a planogram. What a planogram is, is a planogram is how you arrange your machines in the vending business. The concept comes from planogram, if you been in retail, you know what planogram is. You work in a retail environment, planograms are used all through grocery stores and almost any retail business has a planogram. It has certain items in certain places so that you get the maximum number of sales.

Larry: In a vending machine, what that is, is that there’s a couple of reasons to use a planogram. One is that you have your products all in the same place, which is going to help you operationally, so you’ll know what products go where. In particularly if you have a route man or multiple people servicing your machines. You will have continuity through all of your machines, which subsequently gives you better data as far as what’s selling and what’s not selling, and things like that. It’s a very, very powerful tool. It really wants to, rather, it helps you with how you set your machines up. It helps you with your efficiency. It helps you with your profitability.

Larry: In a previous episode, we had discussed where you could actually do placement of the machines, as far as which products go where, and that information is compiled by most of the manufacturers that tell you were to put things.

Larry: Vending Operator Tools Planogram   So, what we’ve got here, is we’ve put up a picture here of what a planogram looks like. This is a planogram picture that I built a long time ago. We used it extensively when I was running a vending business. We actually have the word product on the top level and the par level below that. So, the product obviously, is what product are you going to put in there. That depends on the conceptual arrangement of your machines. But, you put your product, and you basically write it in there, or in this case, you can type it in there.

Larry: Par level is the other really important thing. Not everything sells all at once. So, different products sell at different rates. Our goal, when we were running a vending company, was to have machines not run out of product, but also not leave a lot of product left in the machine, which is a very bad use of inventory. We always put par levels in there. A par level, on a really popular selling item like a Snickers, or a Dorito product might be 12. You might put 12 items in there. On a real slow selling product, something that just might not sell that well, you might put a par level of four.

Larry: What you do is, when you come back to the machine, you’ll actually know if you had a par level of four and two items are gone, you know you sold two items. If you come back and you had a par level of 12 and all of the column is empty, well maybe you need to take that par level up to a 14 or something like that.

Larry: That’s the basis of what a planogram is. It’s how you’re going to arrange your machines. Again, you need to, with these forms, and we actually printed them out, and we taped them up on the insides of our machines. We put them up above the changers, so every time we opened the door, we knew what was supposed to be in the machine. That’s kind of an old school way to do it, but I’ll tell you what, it works. It’s inexpensive, and it’s very, very simple.

Larry: Tom, do you have any questions on a planogram?

Tom: So, I guess they’re different for every type of machine, perhaps. But, you can modify this anyway you want?

Larry: You can modify this form anyway you need. You can either add columns or subtract columns. You can cross things out. However you need it to work. Or, you can actually get into the program and actually change the form itself. But, the form isn’t what’s really important. What’s important is the concept and that you actually use it. So, take it and put it in your machines and make sure everybody follows it, or put it in a notebook and carry the notebook. That works too. I always found it easier to leave it in each machine. That way, you never had any doubt as to what’s supposed to be where.

Tom: Alright, Larry. Well, thanks so much. We’ll have a link to download this planogram, so you can just print it off or put it on your computer, modify it, use it the way you want.

Tom: Also, if you want more vending business tips like this, be sure to subscribe. You’ve been watching Vending operator Tools Planogram  the Vending Business Show. A publication of A&M Equipment sales.

The Vending Business Seasonal Sales Part One

Vending Business Seasonal Sales Part One A business cycle reflects human nature because people tend to cycle…

Two different business cycles in the vending business: account sales and retail sales of product.

Spring is the time of growth and renewal – more sales and opportunities. Time to sell product sometimes due to the warmer weather. On the account sales side, refrigeration equipment tends to begin showing problems which is a customer service issue but also an account sales opportunity. Any time you have a lot of service calls it’s a good time for account sales.

Summer, retail sales shift from snacks to drinks. As the temperature increases people tend to buy non-carbonated beverages. Summer account sales are tough because people take vacations and their mind isn’t on vending typically.

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Episode Transcript:

Vending Business Seasonal Sales Part One  Tom Shivers: I’m Tom with the Vending Business Show, here again with Larry Towner who is a vending business consultant and today we’re talking about vending business cycles in the average vending business over a year, annual basis.

Tom Shivers: So, thanks for being here Larry. How do we get started with this?

Larry Towner: Well, Tom. Vending Business Seasonal Sales Part One.  One of the things that we deal with when we’re dealing with a business cycle is it has a little bit to do with human nature and what people’s cycles are throughout the year. So, I’m gonna ask you some questions too, because after all the last time I checked you were a human being.

Larry Towner: I always start with spring, because spring is the time of renewal and things like that. It’s when it’s exciting. For you, in the springtime are you … Do you look forward to spring? I mean, is spring a time that you enjoy as a general rule?

Tom Shivers: Absolutely. Oh, yeah. It’s a great time, because it’s right after a cold winter.

Larry Towner: A long, cold, and dismal winter. We’re gonna talk about wintertime last. Let’s start with spring. But, again it gets back to human nature.

Larry Towner: People tend to cycle. They go through yearly cycles, they go through monthly cycles. There’s a lot of things that affect how people do business, what they purchase, and when.

Larry Towner: It’s simple things like life events, job changes, things like the weather. The weather has a huge amount to do with the Vending business, whether you believe it or not. But, we’ll go into some of those specifics.

Larry Towner: One of the things that … I’m gonna break this out into two areas too, because Tom, do you agree with this? That there’s two different business cycles in the vending business?

Larry Towner: There is the account sales portion of the vending business, which is when you’re selling to actually go achieve accounts. And then, there’s the retail sales portion of it for the actual sales of product and service out there. Does that sound about right to you?

Tom Shivers: Yeah. I can see that.

Larry Towner: Yep. So, I’m gonna address … When we address these issues we’ll address the retail side of it first, and then I’ll talk a little bit about the account sales side of it. Some of these things are cyclical or most of these things have a cycle anyway through them.

Larry Towner: So, let’s start off with spring. Springtime is generally the time of growth and renewal, I like to call it. It’s when your business starts to pick up and you start to start seeing more sales than you do in the wintertime … I’ll get to winter towards the end, but you start to see things picking up.

Larry Towner: It picks up in the vending business. Now, most of my operations I did in the south. Although, I did work in the greater Boston area for a number of years and these cycles work pretty much the same even north and south. They’re somewhat geared more towards the south, but they still work for the north.

Larry Towner: Springtime. Springtime is the time to sell product. In the springtime we tend to have an increase in product sales, largely because of the weather. It’s cold in the morning, it’s warm in the afternoon. That’s lends a great amount of credence to selling snacks in the morning and selling cold drinks in the afternoon.

Larry Towner: And then, of course coffee if you sell coffee. That sells always usually when it’s cold, but good coffee drinkers drink coffee all the time. So, we’ll leave that one out. But, that’s what springtime does for you.

Larry Towner: Spring is time to sell and people … Their money’s loosening up a little bit, and they’re looking forward to warm weather, and it tends to give them a very positive attitude, which in turn helps with your sales.

Larry Towner: It’s gonna help people feel better about themselves and that will lend to your sales on a retail basis. Now, on the account sales side springtime is kind of a tough time to sell. You need to be doing your calls in the spring, but the calls that you do in the spring are gonna be geared until a little later on in the year.

Larry Towner: One thing I always mention about sales calls in the spring is, spring is the time when you start to see some problems with machines. Particularly the refrigeration side of the business. Because, as the machines are coming out of winner they’re not … The machines aren’t cycling on and off a lot.

Larry Towner: And so, what happens is, is when the weather starts to warm up a little bit the refrigeration units start to kick on and off and that’s usually the time that you’ll start seeing some problems with refrigeration equipment. Largely drink machines start to have failures in the springtime, particularly as there’s big changes in humidity.

Larry Towner: What that spurs is that gives you an opportunity to go in and sell from an account standpoint, because if the existing vendor isn’t out there making his service calls and isn’t aware that the springtime is gonna create service problems he’s gonna have a bunch of service calls saying the drinks are hot, this and that.

Larry Towner: Anytime you have service calls it’s a good time to go with selling accounts. That’s the time when you want to sell accounts. Summer time. We’ll go into summertime. Retail sales in summertime your whole product line shifts from snacks over to drink, because as we like to say it’s 80 to 100 degrees out.

Larry Towner: People aren’t really hungry, they want cold drinks and you’d even be surprised they’re gonna drink more … As the temperature increases they drink more and more of the noncarbonated kind of drinks. They’re gonna drink sports drinks, water, things like that. Noncarbonated stuff.

Larry Towner: Nobody wants a lot of sugar when it’s really, really hot. There’s always exceptions to these rules, but as a general rule this is what you’re gonna see from a realistic standpoint. Fall time … Oh. Account sales. Summertime account sale’s really tough and this goes for the retail side too.

Larry Towner: People take a lot of vacations in the summertime, so what you see is your workforce gets diluted a little bit. If you’re in the traditional vending account where you’re within somebody’s business, a lot of people on vacation means your numbers are down, so your sales fall a little bit.

Larry Towner: But, getting to account managers in the summertime is difficult. They’re on vacation, they’re not really … Their mind isn’t really on vending per se, it’s more on production and on getting their business up and running than it is on changing out the vending company.

Larry Towner: Again, service calls. If they have service calls it’s a perfect time to go sell. If they have any issues or they have recurring issues in particular, good time to go sell.

Larry Towner: You got to make your calls, but your chances of success are less so than they are at other times of the year. Fall time. From a retail-

Tom Shivers: Hey, Larry. Can I interrupt right here? I think that’s about all the time we have for this show, can we pick up with fall and go into winter in the next one?

Larry Towner: We certainly can.

Tom Shivers: Okay. Great. You’ve been watching Vending Business Seasonal Sales Part One  at the Vending Business Show, a production of A&M Equipment Sales.

New Vending machines are available at https://www.amequipmentsales.com/prodcat/new-vending-machines/ 

Sales Success Secrets of Vending Pros

 

Sales Success Secrets of  Vending Pros Episode Transcript:
Tom:  Sales Success Secrets of  Vending Pros is a webinar coming up February 25th, and joining me to talk about it is Larry Tanner, who is a vending business consultant with Service Group, International. So, Larry, what’s this webinar gonna be about?

Sales Success Secrets of Vending Pros  Larry Tanner: Well, Tom, our goal in this webinar is to help you, or help our audience, to become better sales people in regards to vending, going out and getting new accounts, generating new accounts, and becoming more profitable.

Tom: Okay, and who’s gonna get the most from it? Who’s this webinar designed for?

Larry Tanner: This webinar is really designed for an owner/operator, but it could be designed for a sales manager as well. It’s designed for a guy that needs to go out and generate some accounts, wants to get profitable accounts, wants to learn a couple of new techniques, or maybe, quite a few new techniques, on how to generate leads, how to get good prospects, and how to actually close deals. So, that’s who’s gonna get the most out of it.

Tom: Okay, and what’s your background in the vending industry?

Larry Tanner: I’ve been in the vending business for about 35 years. I owned my own vending company for over 15, finished up with in excess of 500 thousand dollars a year in sales, and in three route guys, and we had about 110 or so accounts, 350 machines. Built that from the ground up, from zero. So, that’s my experience in the vending industry.

Tom: Okay, and who else is gonna be on the webinar?

Larry Tanner: We’re gonna have two other guests; Dan Jordan, who is a professional sales guy. He owns a staffing company right now, but he has been selling for almost all of his professional career. He does sales consulting as well, and we’re also gonna have Joe Nichols, president of A and M Equipment. And Joe is a very seasoned vending professional. He has been in the business for 40 plus years. Grew up in the business, basically, has run all aspects, and currently sells vending equipment.

Tom: Thanks, Larry. You can learn more about the webinar in Sales Success Secrets of Vending Pros, at amequipmentsales.com. And there should be a link to the registration page somewhere on this, around this video, either below it or somewhere around it. We’ve got room for a hundred people.

Servicing New Vending Accounts Handling Money

Servicing New Vending Accounts Handling Money An interview with Larry Towner

In the last video in this series, Larry explains how to efficiently load a snack machine. In this video, Larry goes into detail Servicing New Vending Accounts Handling Money about handling the money from the machine.

In the vending business security becomes a big issue because the minute the money comes out of that machine, it is vulnerable to being stolen.

I can tell you from personal experience that being unprepared when handling the money can lead to theft. It happens if you aren’t prepared.

1. You need some kind of bag to put the money in.

  • Bank bags
  • Canvas bags
  • Something that can handle lots of coin and dollar bills

I always did money last for a number of reasons, but you should either do it first or last.

2. When it’s time to handle the money, you want that bag ready and open.

  • Use the door of the machine as a block/barrier
  • Pull the coin box out and pour it into the bag
  • Slide out the bill validator and into the bag it goes
  • Close the bag up
  • Hide the bag in a box of chips and cover it up

These are simple security measures that allow you to handle the money in the safest way possible.

As you leave the building keep your head on a swivel because bad guys won’t come after you if you’re looking around.

In the next video, Larry will tell us how to load a drink machine efficiently.

 

EPISODE TRANSCRIPT:

Tom Shivers:Servicing New Vending Accounts handling Money   I’m Tom, with the Vending Business show. Here again with Larry Towner. We are in the midst of a series where we’re talking about what to do once you land a vending account. In this particular show, we’re talking about New Vending Accounts Handling Money  how to handle the money and a few other things. Take it away, Larry.

Larry Towner: We left off where we had filled all the snack machine up. We had gone tray by tray and we had had everything handled in the most efficient way. Now, the question is what do you do next? Where are you at? You’ve got a couple of concerns. Let’s go to the big one. Everybody likes to handle the money, right Tom?

Tom Shivers: Maybe.

Larry Towner: Maybe? Yeah, now there’s the key word, maybe. I say that in that there are some concerns of course when you’re dealing with money. It is not what you think. It’s not all that great. If you haven’t paid attention, in the vending business security becomes a pretty strong issue. One of the big security issues is when you handle your money because the minute that money comes out of that machine, it becomes vulnerable to being stolen. It can get stolen out of the machine too, but generally if you’re keeping your machines locked, they’re gonna have to break into that machine. I can tell you from personal experience, if you take the money out and you put it in a bag or you happen to take the dollar bills out and set them down behind you because you’re gonna get a bag to put them in, guess what happens? You set them down, somebody walks by, and poof, they’re gone. I say it because it’s happened. Or, somebody distracts you and somebody else grabs the money. You think it doesn’t happen, but it happens all the time if you’re not careful.

Larry Towner: When we talk about handling money, we wanna talk about a couple of issues. One is you need some kind of a bag to put your money in. We invested in some nice heavy duty canvas bags that you can buy through the various different banking outlets. Your bank people can hook you up with that kind of information, and there’s some blogs around on the vending business, but you want some decent money bags. Something that can hopefully handle quite a bit of coin and quite a number of bills. That’s the first thing. You need to acquire some kind of a bag. In a pinch, I can tell you I’ve used lunch bags. Forget the money bags, stop at the local grocery store, grab some paper bags. It’s just not a great solution for a long term situation. Anyway, when you get done filling your machines, I always did money last. You either do it first or last, it’s your choice. Do it first or last. We always did it last because we took it to the truck and the truck left the scene at that point, so they would’ve had to run the truck down to steal the money from us, not break into the truck to steal the money.

Larry Towner: With that said, it’s your choice folks. You can do it however you want, but that’s just a tip that we use. When you get ready to handle that money, you want that bag ready and open. I myself, and I trained all my people to do this, I used the door of the machine as a barrier and a block. I would never handle money without having the door usually up against my shoulder. I would wedge myself between the door and the machine and have my body blocking how much money I was handling. Because they, meaning the bad guys or the people in the account … First off, let’s even step back from that. You don’t want the people in the account to know how much money you’re taking out of that account. You just don’t. You want to give the impression that you’re not taking very much money out of that account because that just makes it easier for you to be in the vending business.

Larry Towner: Anyway, I always blocked that money. I put myself between the doors. I always did coin first. I would pull that coin box out and pour that money into the bag. At that point then, I would turn with this arm, reach, and I would open the bill valve there and slide the money out. Into the bag it goes in one big sweep. Put it in, close the bag up. You think I’m paranoid, but trust me. There’s enough times, if you do it long enough, and like Tom said it’s been 20 plus years of being in the vending industry, only takes getting stolen from one time, just once, and you’ll learn your lesson. Right? Does that make sense, Tom?

Tom Shivers: Yeah, it does. Makes a lot of sense.

Larry Towner: You wanna be quick in getting that money. At that point, I always took that money and would put it into one of my boxes and bury it underneath the chips. Do not set it out on top of anything. Do not set it out where somebody can snatch and grab it and it’s gone. It’s common sense, but I’ve seen it done over and over and over again. Put the money into a box, cover it up. If you really wanna be sneaky, as it were, you’re picking up money from multiple machines, put your money into multiple boxes. Just so long that you don’t forget where you put the money. I’ll tell you a quick story. We used to do that in the truck too, when we would do multiple stops. We would put the money around in the trucks in various different places. One day, we lost a set of money from one of the machines and for the life of us, it was myself and one other guy, for the life of us we could not remember where the money went and we thought we had gotten stolen.

Larry Towner: About two years later, I was cleaning the truck out and I found that bag of money. We had done a really good job of hiding it, I’m just gonna tell you. It was really a good job of hiding it. It took us two years to find it. Anyway, those are some real simple security measures. I know, it’s hard to believe, but that’s what it went. Those are simple security measures that allow you to handle the money in one of the safest ways possible. As you egress the building, as you leave the building, keep your head on a swivel. Be looking around. There are people, and again it depends on the account. There’s lots of accounts where you’re completely safe. But, if you’re in a kinda public location, keep your head on a swivel. Be looking around. You don’t know who’s gonna come around. All they want’s the money most of the time. By the way, if you ever do get confronted by someone, give them the money. Save your life. Let it go. It’s not worth it. These are just little tips. You start looking around, and I swear to God, bad guys won’t come after you if you’re looking around. They just don’t, because they know that they’re coming after you. Little tip, big payoff. Big, big, big payoff.

Tom Shivers: Thanks, Larry. Excellent stuff. What’s the next topic we’re gonna be talking about?

Larry Towner: We still haven’t worked on drink machines, so I guess we better work on a drink machine next.

Tom Shivers: All right. You’ve been watchingServicing New Vending accounts Handling Money at  the Vending Business show, a publication of A&M Equipment Sales.

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