Your scheduling will determine how profitable you are when servicing accounts that need attending to on a regular basis. Some of the factors that come into play when managing a vending route:
- Physical location of the machines – the address of the place and their location within the building
- Can you service multiple accounts from the place where you park the truck at a stop on the route?
Another factor: is it profitable to service all of the machines at a single stop or not?
There are a few ways to run vending operations efficiently; one way is scheduling by time (every day we’ll service the machines). Another way is to schedule servicing of machines based on profit for that machine.
Servicing all machines at a location can be unprofitable due to the time it takes to service the machine and the potential of creating a service call due to operator mistakes.
Every time you open the machine up, you open the possibility of creating a service call on that machine: the computer resets, validators and changers cycle, wires get moved, things happen. I’ve received calls, “the guy was just here and now the machine doesn’t work.”
You can service three drink machines in an hour vs. one snack machine and one drink machine. You’ll be thinking about these kind of things when you schedule on profit rather than time.
What is the cost to run the truck for one hour? That’s the cost of a service call.
Ask yourself, how do I get the most money out of those machines on the service schedule? Ask people who are accounting oriented to get an idea of what will work for you.
The benefits of this concept will pay off big when it gets implemented.