A&M EQUIPMENT TECHNICAL SUPPORT
Technical support is only available to the original customer who purchased vending equipment directly from A&M Equipment Sales. A&M Equipment Sales will verify the customer and machine serial number upon calling. Due to high demand if you did not purchase the machine from us you will not get a call or email.
PHONE TECHNICAL SUPPORT: Technical support by phone is offered Monday through Friday from 10:00 am to 4:00 pm EST(excluded holidays). If issue cannot be solved over ticket we can schedule a phone call.
WARRANTY REPLACEMENT PARTS: Are shipped by the USPS, either first class or priority mail only. We do not overnight replacement parts under any circumstances.
DEFECTIVE PARTS: All defective parts that have failed during the warranty period must be returned to A&M Equipment Sales upon receipt of replacement parts.
A&M Equipment Sales 90 Day Limited Parts Warranty Policy can be viewed HERE.
A&M New Vending Equipment Parts Warranty Policy can be viewed HERE.